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AI in Financial Services and Insurance: A Word On Risk

5:17 mins .

In this video, Nate Buchanan, the COO and Co-Founder of Pathfindr, addresses the issue of AI risk with particular regard to financial services and insurance.




AI in Financial Services and Insurance: Use Cases

06.34 mins .

In this video, Nate Buchanan, the COO and Co-Founder of Pathfindr, steps through multiple AI use cases for financial services companies, including 4 case studies from CBA (Australia), Valley Bank (USA), Federal Bank (India) and Banca Mediolanum (Italy).




AI in Financial Services and Insurance: Why now?

2:06 mins.

In this video, Nate Buchanan, the COO and Co-Founder of Pathfindr, explains why the recent evolution of generative AI is particularly meaningful for financial services institutions.




AI Driven Compliance Reporting for NFPs

4:35 mins.

In this video, Dawid Naude explains five ways that AI can be used to make compliance reporting more efficient, and thereby reduce both the cost and time burden of reporting so that NFPs can free up their resources to focus on their purpose, and so do what they are supposed to do to make a difference.




AI for NFPs (Rachael Cook, CEO, Incluse)

11:54 mins.

In this video, Rachael Cook, CEO of Incluse (an NFP based in Australia) shares her AI journey to date and explains how they are planning to use AI to make a positive difference in their organisation.




Developing an AI Strategy - Why Now?

3:32 mins.

In this video, Dawid Naude explains the four major changes that have recently converged to drive the adoption of AI as a main stream business strategy.




Friday Briefing AI for NFPs (22 March) - Full Recording

38:05 mins.

This video is the full recording of a Friday Briefing on Developing an AI Strategy for NFPs, held on 22 March 2024 and which features Rachael Cook, CEO of Inclusee (an NFP based in Brisbane) and Dawid Naude (ex head of Gen AI for Accenture).




Introducing Icana.ai Call Coach

1:41 mins.

In this video, Erik Van Eekelen of Icana.ai explains how their CallCoach solution transcribes your call recordings on the fly and then provides immediate feedback to the agent and their managers. This results in significant improvements in call quality, across your entire team and solves the fundamental problem that your managers cannot possibly review all your agent calls to ensure quality and compliance.




Developing an AI Roadmap

3:33 mins.

In this video, Graeme Cox provides some practical tips on how to develop an AI Roadmap for your organisation.




AI Planning - Principle 1 Value

3:10 mins.

In this video, Graeme Cox explains his first principle of planning an AI Strategy - Value.




AI Planning - Principle 2 - Feasibility

1:03 mins.

In this video, Graeme Cox explains his second principle of planning an AI Strategy - Feasibility.




AI Planning - Principle 3: Capability

3:05 mins.

In this video, Graeme Cox explains his third principle of planning an AI Strategy - Capability.