Deploying an AI Chatbot for SharePoint

As with most AI chatbots, the primary use case is to provide internal support to staff much more efficiently, and at a much lower cost because instead of calling a help desk (IT, HR, Ops, etc), your staff can just click on a button in Teams or any other MS application, ask the bot a question and instantly get the information they need from SharePoint.

During the briefing, we will demonstrate the key benefits of this “SharePoint Bot”:
 

• Advanced simplicity because this bot is uniquely able to vectorise your documents at rest within SharePoint rather than sync the documents to a vector store like Pinecone. This results in no data movement or additional storage costs.
• SSO Enablement: Because all the components of this solution stay within the Microsoft tech stack, SSO is enabled by default. This makes it very easy to grant and revoke access using Entra ID.
• Learning feedback loop for knowledge base gaps. If the Bot is unable to answer a question, it will send you an alert so you can update the knowledge base, which is just a case of uploading a new document to SharePoint.